Don’t Be a SaaS-Hole: How Silicon Valley Evolved Itself Into an Era of Zero Customer Service

unhappy380

Do you have a stake in the future of SaaS and the Cloud? Check out our editorial published in All Things D, diagnosing why SaaS companies have systematically forgotten the importance of the second “S” in “SaaS”, what damage this is doing in the marketplace for all stakeholders, and how we can constructively move forward. [...]

How your meetings will change by 2018

TechCrunch Article

Super Power leaders may dream of developing the “Jedi Mind Meld”. But what can the rest of us expect to improve the humble online meeting? Check out this TechCrunch article by FuzeBox CEO Jeff Cavins, providing a brief glimpse into the audio, video and user interface technologies that will power a not-so-distant future of Sci-Fi-grade [...]

Why Polycom and Cisco Must Embrace The Cloud

video-conferencing

How Cisco and Polycom Can Save Their Lunch by Embracing  the Cloud By Jeff Cavins, CEO FuzeBox Software is Eating the World You’ve probably heard the above phrase. It’s a quote from legendary investor, Marc Andreessen, and he’s clearly been spot on. Software has been transforming industries from retail (Amazon), to information storage (DropBox), to [...]