Video conferencing is far more than just sharing PowerPoint presentation slides and participating in online meetings. It’s about real-time, visual collaboration. As head of Human Resources at FuzeBox, this is a huge advancement for my field, as I focus on ensuring that our employees are productive, connected, and motivated. Hiring the best talent, enabling them to be successful, and keeping employees engaged can be difficult in a rapidly growing organization, but being able to collaborate with video conferencing makes this all possible. The ability to meet with or screen potential candidates face-to-face, even from remote locations, is a game-changing development. Being able to record those meetings, download them, and export them to executives, teams, and relevant departments within your organization is even more beneficial.
I won’t harp too much on recruiting as I’m not an expert in the field (more of an HR Manager who recruits in her spare time), but I will mention how helpful video conferencing has been during my first year at FuzeBox. When I was asked to recruit for a critical role in our Santa Barbara, CA location, one of my top priorities was culture fit. A phone interview with a potential candidate can only take you so far. Being 325 miles away in San Francisco (which is actually a small distance compared to millions of interviews that are conducted daily), I considered taking a trip down to complete the interview process on site. Yet after speaking with candidates using Fuze Meeting, I could more easily assess who would be the most appropriate next addition to our Fuze Family with the help of video conferencing, VoIP, and screen sharing. Annotating over the candidate’s resume as we walked through her work experience was a valuable tool that you simply can not leverage with a phone call. Finally, I saved my company from having to pay for my flight, hotel, and other travel expenses, in addition to saving time and increasing my productivity. All in all, I saved my company well over $2,000.00. That’s always a great feeling.
In-person communication is inherently preferred (if you’ve seen Up In The Air, you know what I mean), but video collaboration is definitely the next best thing. Imagine you’re a manager in Manhattan completing a performance evaluation for your employee, Bob, in Seattle. How well can you really communicate with Bob to discuss the results over the phone? The ability to share Bob’s work, screen share the online evaluation, and interact with each other via HD quality video makes the meeting much more personal, relevant, and effective. You can view and discuss ratings concurrently in your 1:1 meeting, which is much better than asking Bob to “turn to page 3 of the handout. No, not that paragraph, the one after…”
It’s so important for employees to like where they work and feel appreciated for the value they add. Making them feel included and part of the family (even when they are in an office across and throughout the world) is incredibly important. Little things like “face-to-face” conversations make a huge difference, especially when discussing important topics like hiring and performance. Video conferencing has vastly improved and enhanced the way I manage HR at FuzeBox, and our Fuzers are definitely better for it.
By, Naureen Manekia
Human Resources Manager at FuzeBox, Inc